Returns & Exchanges
At Deyga Organics, we strive to ensure your natural beauty journey is seamless, offering easy returns for products that arrive damaged or incorrect. Due to the handcrafted nature of our organic formulations, we accept return requests within 48 hours of delivery to maintain the highest hygiene standards.
Return Process
- 1.Initiate Request
Email our support team at [email protected] within 48 hours of receiving your package, including your order ID and clear images of the product.
- 2.Quality Assessment
Our specialized team will review your request and the provided images to verify the concern against our quality control standards.
- 3.Reverse Pickup
Once approved, we will arrange a reverse pickup from your address; please ensure the product remains unused and in its original eco-friendly packaging.
- 4.Refund or Replacement
After the item reaches our warehouse and passes inspection, we will process your full refund to the original payment method or dispatch a fresh replacement.
